Frequenty Asked Questions:
Ordering
Can I buy products directly from you?
While most of our products are sold to professional car detailers, car washes, and new and used car dealerships through distributors, anyone can order online or pick up products from our warehouse in Stockton.
Do I need to register for an account to order online?
No. Just add items to your shopping cart and check out.
How can I check on my order?
After you check out, you will be given your order number and a phone number to call or text if you have any questions or wish to make any changes to your order.
Shipping
When will my order be shipped?
Orders are usually shipped within 1-3 business days. After you check out,
you will be given a number to call or text if you have any questions or changes. You can also use the
Contact form to send a message.
How much will shipping cost?
Make sure you have the correct state and zip code entered in your shopping cart because the shipping cost depends on weight and delivery address. Don't worry, you will know how much shipping is before you check out.
FREE Shipping on Buffing Pads, Brushes, and Accessories!
Order at least 1 gallon or 2 quarts or 3 pints, and Brushes, Buffing Pads, and Acessories ride FREE.
How to Reduce Shipping Cost
Why are the Shipping Charges so much?
Beginning in 2020, whether the box weighs 1 lb or 16 lbs. the shipping
cost is anywhere from $22 - $37, depending on your zip code. Delivering a box that weighs from 1-15 lbs
costs the same as delivering a 16 lb box.
In other words, shipping carriers can't deliver a box for less than $22 - $39 which is the cost to ship 16 lbs.
In other words, shipping carriers can't deliver a box for less than $22 - $39 which is the cost to ship 16 lbs.
How can I avoid paying the $22 - $37 Shipping Charge?
Order enough to meet or exceed 16 lbs. Otherwise you are paying for
nothing more than packing material required to fill up the box.
Does 1 Gallon meet the 16 lb minimum?
No, you can still add 2 quarts & 1 pint or 1 quart & 2 pints to the order without increasing the shipping
cost.
What if I only want 1 pint or 1 quart?
If you want to avoid the minimum $22 - $37 charge, you can find
pint and quart sizes listed on eBay. The shipping
is calculated using eBay discounted USPS rates.
As an example, (at the time of this writing) the cost eBay charges to ship 1 or 2 pints is from $7.44 to $13.52 and the cost to ship 1 or 2 quarts is from $8.01 to $14.31 depending on your zip code.
Ordering 2 pints or 2 quarts or 1 pint and 1 quart is the best option for smaller orders because the shipping cost is the same. If you don't see the product you want, use the Contact form and let us know.
As an example, (at the time of this writing) the cost eBay charges to ship 1 or 2 pints is from $7.44 to $13.52 and the cost to ship 1 or 2 quarts is from $8.01 to $14.31 depending on your zip code.
Ordering 2 pints or 2 quarts or 1 pint and 1 quart is the best option for smaller orders because the shipping cost is the same. If you don't see the product you want, use the Contact form and let us know.
Bottom-Line - What else can I do?
The best way to find the lowest shipping cost for the most products is by adding and deleting items in
your shopping cart. The shipping cost will either stay the same or go up and down incrementally.
You may be surprised to find out how little the cost goes up as you add more items. Remember, Buffing Pads, Brushes, and Accessories are shipped free with your order! In the end, YOU decide what you want to pay for shipping based on the number of items you order.
You may be surprised to find out how little the cost goes up as you add more items. Remember, Buffing Pads, Brushes, and Accessories are shipped free with your order! In the end, YOU decide what you want to pay for shipping based on the number of items you order.
Automobile Detailing
Do I need a garage to effectively detail my car?
No. Find a self-service car wash with a vacuum station and pressure
wash hoses. Bring your own supplies like wash mitts and shampoo for best results.
How do I clean the headliner without causing damage?
Use diluted all-purpose cleaner and gently agitate stains using a soft brush.
Blot with microfiber towels instead of scrubbing to prevent detaching the fabric.
What is the best way to dry carpets after cleaning?
Use a fan to create airflow inside the car and leave windows open for
at least 8 hours to prevent mold and odors.
How often should I wax my car?
Typically every 3 months. However, washing your car and applying Anti-Static Showroom Conditioner every 2 weeks
will maintain protection and shine for up to 6 months or longer depending on environmental conditions.
Can I use water to clean my engine bay?
Yes, when the engine is cool and after sentitive components are covered.
Use the appropriate engine degreaser and gently rinse to avoid damage.